Technology consultancy · F&B and retail

We turn complex technology decisions into clear strategies and working systems.

For restaurants and retailers: practical AI and operations tools, built into the systems your teams already use, from ordering and POS to supply chain and logistics.

IdeasInsightsImpact
IANVERA, moving forward The three folded ribbons of the IANVERA monogram unfold into a rising line. A symbolic brand animation, not business data.
A different perspective.Ideas → Insights → Impact
Where we help

From the counter to the loading dock

Most operators don't need another platform. They need the systems they already pay for to work together, and a few focused tools where time or money is leaking. We help you decide what's worth changing, then build it.

At the counter

Ordering, POS and integrations

Choose, connect or extend the systems in the store, the kitchen and online, without starting another POS from scratch.

  • POS and ordering selection
  • Menu and stock sync
  • Delivery platform integration
In the back office

Practical AI for operations

Assistants that answer product, policy and procedure questions from your own documents, so staff stop searching and start serving.

  • Product and spec assistants
  • Internal knowledge search
  • Multi-region rollout
In the warehouse

Supply chain and logistics tools

Small, focused tools that take cost out of picking, packing and shipping, tested against your own order history before anything changes.

  • Box and carton selection
  • Courier cost modelling
  • Order consolidation
In your customers' hands

Mobile and ordering apps

iOS and Android apps for customers and staff, from ordering and restaurant lookup to the checklists teams use every shift.

  • Customer ordering apps
  • Staff and operations apps
  • App audits and rescues
See it working

Stop paying to ship air

Couriers bill whichever is larger: what a parcel weighs, or how much space it takes. When packers reach for the same three box sizes, much of the bill is for empty space.

Carton Planner reads an order list, fits each order into the right box in 3D, and shows what that does to the courier bill.

Try Carton Planner

Demo built on synthetic data for a fictional retailer. Rates are illustrative.

Order SO-241064 × soy sauce 500 ml, 3 × chef knife, boxed
Current practice
Box
G · 50×40×35 cm
Fill
10%
Billed
14.0 kg (size)
HKD 231
Planned
Box
Long · 55×35×12 cm
Fill
32%
Billed
4.6 kg (size)
HKD 101
Across the 140-order sample setHKD 23,359 → HKD 14,621 (−37%)
How an engagement runs

Decide first, then build

Every engagement starts with the decision, not the technology. You'll know what we recommend, what it costs to run, and what we'd leave alone, before anything gets built.

  1. Understand

    How orders, stock and people move today, and where the cost or friction actually sits.

  2. Decide

    A clear recommendation with trade-offs: build, buy, integrate, or leave it as it is.

  3. Build

    A working tool inside the systems you already run, tested on your own data.

  4. Hand over

    Documentation, training and support, so your team owns what we built.

Restaurant groupsMulti-outlet operators juggling POS, delivery platforms and central kitchens.
Retail chainsStore networks that need stock, staff and online orders to agree with each other.
E-commerce and distributionLogistics-heavy businesses where packing and shipping decide the margin.

Working with operators in Hong Kong and Taiwan.

Questions

What operators usually ask

Straight answers about what we do, who it is for, and how the work starts.

What does IANVERA do?

IANVERA is a technology consultancy for restaurant groups, retailers and e-commerce businesses. We help operators decide which technology changes are worth making, then build practical AI and operations tools that work inside the POS, ordering, stock and logistics systems they already use.

Who does IANVERA work with?

Multi-outlet restaurant groups, retail chains, and e-commerce or distribution businesses where packing and shipping costs shape the margin. We work with operators in Hong Kong and Taiwan.

Do we need to replace our POS or other systems?

Usually not. Most operators get more value from connecting and extending the systems they already pay for. We recommend replacing a system only when the cost of keeping it is clearly higher, and we explain that trade-off before anything is built.

What kind of AI does IANVERA build for restaurants and retailers?

Practical tools grounded in your own data: assistants that answer staff questions from product specs, policies and procedures; internal knowledge search; and decision tools for areas like packing and shipping. Each one is built to save time or money in a specific workflow, not as a showcase.

How can better box selection reduce shipping costs?

Couriers charge by whichever is higher: a parcel's actual weight or its dimensional weight, which is length × width × height divided by a divisor set by the courier (often 5,000 or 6,000 cm³ per kg). Oversized boxes are billed for empty space. Choosing the smallest box that fits each order, from a well-chosen range of box sizes, lowers the billable weight and the courier bill.

How does an engagement with IANVERA start?

With a short discovery call about the problem, the systems in place and what a good outcome looks like. We then map how orders, stock and people move today, and give a clear recommendation with trade-offs, covering build, buy, integrate or leave as is, before any build work begins.

Founder

Terrance Lam

Founder & Principal, IANVERA

I've spent my career building software for restaurants and retailers: iOS and Android POS, restaurant lookup and ordering apps, and the everyday tools operations teams depend on in Hong Kong.

More recently I've led mobile and AI work: a product-spec assistant rolled out across regions, a company-wide AI assistant, and small tools that help a supply chain team cut shipping cost. IANVERA is how I bring that experience directly to operators, with the person who scopes the work also doing it.